Award Winning Property Maintenance
RyGroup are a family owned, award winning property maintenance company - offering outstanding customer service at reasonable prices.
Transparent Pricing
We publish all of our basic pricing information for our fixed priced jobs and hourly rates.
Learn More
We cover London & Surrey
Find out if we cover your location on our 'areas we cover' page.
Check Your Area
What are you looking for?
Let us know which type of services you need.Domestic
Services for your home.
Learn More
Commercial
Services for your office or workspace.
Learn More
Landlord
Services for your rented properties.
Learn More
Managing Agents
Services for multiple tenanted properties
Learn More
Our Most Popular Services Include:
Flexible Ways To Pay
Card Payment
The full payment is only taken once the job's complete
Interest Free
Spread the cost for 24 months without the interest
Various finance options available via our lender - for works over £250 - subject to your eligibility & the criteria.
Monthly Payments
Ry Reviews
We pride ourselves on our customer service and it is the backbone of our business. We have an exceptionally high customer feedback rating and here are a few recent reviews.Google Rating
4.7
Based on 152 reviews
Ry
4.7
Justin Allison
17:27 20 Mar 23
Friendly professional service with regards to boiler call-out. Thank you
Aria Butterwick
16:59 18 Mar 23
We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again!
Colin Paterson
19:46 17 Mar 23
The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie.
Dennis Reinhardt
15:23 15 Mar 23
Isabel MacLennan
15:54 14 Mar 23
Ry were punctual, professional and completed both the boiler and cooker safety checks in the agreed time. I recommend their service.
Jackie Harris
08:27 13 Mar 23
RY were very helpful and efficient. They turned up and sourced the leak and repaired it.
Daniel Terry
11:19 09 Mar 23
Quick, polite, professional.
Michael Coombes
15:22 08 Mar 23
Excellent service from the first call with the receptionist, the engineer Tom and the gas fitter Billy. Everything explained and up and running the same day. No mess and everyone polite, professional and helpful. Can't fault them.
Maya Ravi
17:17 06 Mar 23
The job was for the trace and fix of a leak and we were worried that it would be a huge job of ripping up bathroom tiles, but luckily Paul was able to identify where the leak was coming from, by taking off the bathroom panel, advise on the issue and fixed it within two hours - much to our relief. He was friendly, worked quickly and cleaned up afterwards - really happy to have contacted Ry Group and would do so again!
Dan C
19:41 02 Mar 23
Easy to arrange a plumber. Stephanie was polite and helpful over email and the phone.James the plumber was very friendly and knowledgeable, identifying the source of the leak quickly.Unfortunately it was too late in the day to repair said leak. Hoping Ry can return asap.
Geoff Patterson
05:45 01 Mar 23
Excellent service from all staff. Very knowledgeable engineer, friendly and willing to explain what he was doing and end result. Left working area spotless. Would definitely recommend
Victor Garrick
19:00 27 Feb 23
Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A fantastic job, well done.The bill was expensive though. Having said that, I was very pleased with the entire process. To reiterate. Mathew is a credit & asset to your organisation!
Colin Almeida
18:47 21 Feb 23
This is now the 2nd time I have used this South London based Gas engineers group. I had seen the bright Orange vans and had decided to give them a try as BG were getting too expensive.They are always polite and helful right from the first call into the office to book in the gas engineer, through to the troubleshooting and rectifying the fault.
Fiona O'Reilly
18:50 20 Feb 23
Prompt and helpful service from Tyrone who arrived on time and was great to deal with. Would definitely use RyGas again..
Caroline Anderson
11:59 18 Feb 23
Ryan, the owner of this company, was extremely knowledgable, polite and the service his company offered was excellent and prompt.
Karen Melling
08:19 17 Feb 23
Ry Group were recommended to me after a previous bathroom fitter left me with two major issues. They have done an amazing job. Communication is good. The engineer that came was friendly, courteous, tidy and always on time. I wouldn't hesitate to use this company again and recommend them to others.
Malcolm Larkins
14:32 09 Feb 23
I have used Ry for several years and have always found their engineers to be professional, courteous and knowledgable. Would recommend them.
Dan Cullingham
21:05 08 Feb 23
Really good service. Reasonable price, good communication and they resolved our leaky pressure valve very quickly with no mess and a really nice plumber who came exactly when he said he would
Lou
14:24 31 Jan 23
Third time using RY Group.Re position of radiators excellent job doneHighly recommended companyMany Thanks
sonny
12:03 30 Jan 23
Just had there driver in Wimbledon causing rd rage
TIM LONG
15:21 27 Jan 23
I have used RyGas several times, & they are always excellent. Very efficient for bookings & invoicing, & very friendly & skilled workers.
Rosa Valcarcel
18:13 26 Jan 23
Boiler error; condense pipe blockage. Profesional puntual quick response. Great job
dave butler
10:45 23 Jan 23
R
07:04 20 Jan 23
Our kitchen extractor hood needed replacement, so we had called Ry. Their engineer arrived and claimed that the brand new hood was broken. So, we had to order a replacement. We arranged another engineer to carry out the job, who failed to turn up on the day of the appointment saying that there was childcare issue. He finally arrived the following day to carry out the work, we were disappointed when he said that he doesn’t have the necessary equipment to fix the hood. And, this was after reminding the office twice to ask the engineer to bring the right tools! Then he came the following day, the job was finally done. However, they charged us in error for a second day’s job too. They didn’t even try to confirm the figure with us by phone, just emailed an invoice and charged our card that they has stored the details of when we had used them on a separate occasion without our knowledge!When we realised that they had double charged us, we phoned their office. The receptionist kept saying that she will call us back , but she never did. We had to chase the refund. Which we finally received but after chasing them for about a week.They also don’t accept bank transfer payments but only card payments, which is a hassle, as not everyone is comfortable paying over the phone, especially as they store your card details, for instance, they did, in our case.Update: We thought of giving them another chance, we called them again their plumbing in January 2023 to fix our cracked bath, they didn't stay true to the quote, the bath was not exactly how we wanted, we were not asked about if we were happy with it, unsatisfactory work, the bath was still leaking, they visited again, fixed it, so it is not leaking in our kitchen now, however, it still has problem with leaks, it leaks on the bathroom floor itself.
Justin Newton
20:38 13 Jan 23
No complaints about the quality of work, tidiness, punctuality etc. but there were some negatives. In particular (1) RyGas reserve the right to charge a 50% cancellation charge if you do not cancel within 24 hours, however they only notified me of the planned arrival time of the engineer at 7PM the evening before via email which was less than 24 hours from the appointment time; (2) I was charged significantly more than quoted for the job, which was disappointing given that the engineer didn't know how to do the job initially and needed to "phone a friend" to figure out what to do, so claiming the job took longer than expected seems unreasonable - I resent paying for someone to learn on the job; (3) the engineer took away the old tap without asking what I wanted to do with this - as it happened it was a new tap which had only been installed as a temporary replacement to the original tap which had broken so I am down £100 on a perfectly good tap and charged 50% more than I expected for a simple job.Uodate: In fairness to Ry group they did contact me after this review was published and credited me back so that I was charged the price originally quoted. I appreciated the response and have uprated accordingly
Radhika
00:35 13 Jan 23
Thanks for getting to the job so quickly!
Luca De Simone
11:02 11 Jan 23
Tom L
16:14 10 Jan 23
RyGroup are very efficient and well organised. Their operatives were friendly and knowledgeable, and gave clear advice. The jobs were completed quickly and they cleared up afterwards. I am happy to recommend!
Reg
16:37 09 Jan 23
I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted. Thanks to Tyrone, we had hot water and heating. He was very friendly and did an excellent job.Super efficient!
Phil Baxter
10:50 07 Jan 23
This is the second time I have used Ry, previously for gas plumbing, this time for central heating electrics and on both occasions their service and workmanship has been excellent.
Fiona Patton
07:17 07 Jan 23
RyGas saved us once again. Their phone lines are manned by extremely proficient and helpful staff, who immediately put you at ease & do their best to sort out quick appointments / solutions. On this occasion a plumber materialised faster than expected, despite it being a Bank Holiday, & we received the usual courtesey call/s to inform / update us. Operatives always try to work quickly & efficiently & they don't dilly dally to up the charges, which some unreliables unfortunately do. RyGas are reliable. They explain their charges up front and on each visit, we have encountered very personable, well trained and competent staff. I am happy to recommend RyGas to others.
D L
15:30 01 Jan 23
Ryan and his team deserve top marks for their outstanding work on the complete refurbishment of our flat in Richmond.They installed new wiring, plumbing, heating and flooring; fitted a new boiler, bathroom, kitchen, doors and cupboards; in addition they did all the plastering and painting.All the team members were extremely professional, friendly and punctiliously tidy. Ryan’s leadership was highly efficient and enhanced by his proactive ability to suggest practical and creative solutions.Highly recommended – I would certainly call on Ryan and his team again.
Eoin Duffy
15:51 25 Dec 22
Great service had our thermostat fixed quickly and our radiators pumping out heat
Stephen Blair
07:47 23 Dec 22
I have used Rygas for years and most recently for gas boiler service. Always excellent.
Claire Underwood
17:51 22 Dec 22
Punctual, polite and got the job done. Thanks.
Katie Louise
08:49 21 Dec 22
Ben was great, super easy going, got the job done efficiently! Brilliant customer service and great communication! 🙂
Ellen Larkin
15:26 20 Dec 22
We had a plumber from the Ry Group come round to do some small jobs, disconnecting a gas heater and oven and adding a pipe fitting for washing machine and dishwasher and were happy with the outcome. Given we had recently moved into an old property which needs a fair bit of work we thought we’d ask for a quote to fit a shower pump to help with low water pressure as didn’t want to do anything major given we’d be ripping the whole bathroom out in due course. We then had 2 engineers (there for the other jobs) take a look at the work required and where to install the pump.When the engineer (different one) came round to fit the pump said it couldn't be fitted to the hot water cylinder and installed it next to the open vent in the attic. Once installed on running the shower and other taps in the house that had previously worked fine there was now spurting and alternating low pressure due to air being sucked in. As a solution the engineer came round again a few days later (with an additional charge) to fit some pipes to try and remove the air before it came into the pump. This initially made a marginal improvement but after a couple of weeks it left the pump struggling and again periodically shutting on and off.We decided to get a second opinion from a different plumber who came round and wasn't impressed with the work that was carried out. Feedback was that it looked like a DIY job and would never have worked. Additionally based on the pump manufacturer's instructions it states for the pump to be installed within 5m of the hot water cylinder which it has not. It also states it needs to be taken directly off the cylinder, but instead has been taken off the open vent. Due to the distance between the pump and cylinder, it is running dry when used as the water cannot keep up with the pump.We gave this feedback to Ry Group who tried to imply it was our decision to cite the pump where it was put. When they reluctantly sent the senior engineer around (which they offered without a call out charge which was a minimum I'd expect for close to £1k for something that didn't work) he also said wouldn't work where it was. We then asked for it to be correctly installed which then triggered another quote for £500-600. Given this was to rectify a problem of their making I said it seems only fair that we cover any new materials required but felt labour shouldn't be charged again given the work we'd previously paid for was ultimately pointless and should never have been done. To this we never heard back.We regret we used this company to begin with given the complete waste of money, however, the one positive take away from this is that we’ve found a great plumbing company in the meantime who we know can get the job done and done correctly without any issues.
Gillian Wong
15:45 19 Dec 22
I've used Ry Group for several different tasks in my house. They are always helpful, pleasant and efficient. Would recommend them.
Sonia Kerslake
08:17 16 Dec 22
Great service. From initial phone call, Dan G came out, diagnosed the problem and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was very professional and was explaining what he was doing as he was fixing my boiler.Will highly recommend.
Patrick Gosling
17:59 13 Dec 22
Swift and efficient - Trusted Tradesmen they certainly are 👍
Caroline G
16:45 12 Dec 22
Dan was very professional and helpful. The boiler service went well. I would recommend.
Ian McDonald
14:57 12 Dec 22
A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama and would recommend.
Diane Popovic
17:32 08 Dec 22
Yet again my go to company. Fast efficient and effective service. Respectful and friendly engineers . Knowledgeable and informative. I trust them 100% and they charge fairly and reasonably. One company for all my needs and I will never go elsewhere.
Danstie Danstie
16:42 08 Dec 22
Great service every time. Thank you!
Jay Andrew
13:43 08 Dec 22
Ry group provided an excellent service installing our thermostat and making the required wiring alterations. The booking process was really easy and they provided very good customer service over the phone. Would highly recommend.
Becky Hughes
15:57 07 Dec 22
We have used Rygas to manage our plumbing and electrical needs at our two properties for years and have always found them helpful and very friendly.
Sue Presland
08:13 07 Dec 22
I always use RyGroup. Highly recommend.
Saira Hussain
16:31 02 Dec 22
Sam Eads
16:23 28 Nov 22
Fix to faulty underfloor heating - professional and courteous throughout with the fault identified and repaired on the first visit. Highly recommended and many thanks.
Hannah Heise
09:49 28 Nov 22
Dan was very friendly and quickly was able to fix our radiator. While he was around he also offered advice on a few other questions we asked him which was very appreciated. Quick and reliable service, will use again!
William Apps
12:29 24 Nov 22
Professional team, fast response and reasonable price. Really happy with their service.
Ken Fung
10:20 21 Nov 22
Not the cheapest but was able to book an appointment within 2 working days. Engineer arrived on time and able to find the issue efficiently.
Sergio Alves
18:07 18 Nov 22
5 star definitely recommend and will use again in future jobs required
Andrew Coop
13:22 17 Nov 22
Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly priced, good comms too.
Brooke Miranda
17:18 16 Nov 22
Marvellous job! I am so please I chose Ry Group. They are professional, honest, conscientious, and really know their stuff. Before I found them I just got negative responses from other companies but Ry Group are to be admired and I would honestly recommend them if you are looking for plumbing / gas help in SW London.
Gareth McCarter
14:50 15 Nov 22
Very reliable.
Lewis Jamieson
12:00 11 Nov 22
Easy to work with. Worked out the problem with me in advance, arrived on time, kept me updated on the work and left everything in order. A good experience and good work.
simon suen
10:48 08 Nov 22
very good service.
mike irwin
11:37 05 Nov 22
Got a booked in quickly, found the problem and were friendly.
Jan Harvey
17:53 04 Nov 22
ProfessionalEfficientTidyLovely guy
Kieran Nagi
16:19 03 Nov 22
Great customer service.... professional, on time and completed to good standard.
Steve Hall
12:50 03 Nov 22
Quick and efficient work done by our plumber. Nothing but positive things to say.
Kate Garbett
08:11 28 Oct 22
I have used Ry Group for two separate plumbing jobs, over two months. Both times they have been efficient, polite and solved the problem quickly. Highly recommend.
Jacob Papineau
13:46 27 Oct 22
An excellent, professional, prompt, tidy and considerate service, from making arrangements and providing a quote through to carrying out the works exactly as intended and for the price quoted.
Chetan Modi
14:44 21 Oct 22
Extremely efficient service for blocked drains. Came at agreed time, cleared out the blockage and also cleaned up the manhole and the toilet causing the problems. Very polite and friendly, and happy to show me everything along the way for my own future reference. Very happy
Geoff Michel
12:29 19 Oct 22
Clear explanation of what the problems are and what the alternatives could be. Quick polite service and transparent pricing.
Garry Chow
07:50 17 Oct 22
Arrived promptly, carried out the work with no fuss. Polite and good communications throughout, would use again
Sylwia Marta Biernat-Greedharry
16:19 14 Oct 22
Ry reacted very promptly to my message via check a trade and gave me call. They have send contractor as soon as they could and after we have agreed on price, they have ordered parts and booked for job to be done. Communication was great! Gentleman was very professional and polite, job done quickly and even cleaned 🧹 nicely after. I received mini training, plenty of advice and even help with bleeding my radiator. Would definitely recommend to anyone. 5*
Claire Dimond
08:07 14 Oct 22
Great customer service, very efficient and high quality work. Thank you
Hiran M
20:33 12 Oct 22
Fast and Reliable, Great service Ry Group Team
Charlene Wong
11:58 12 Oct 22
Ry attended on Friday 7 Oct. Efficient, professional service and good communication with customers. Plumber turned up very promptly for shower valve installation.
Alfred
09:39 10 Oct 22
Did a yearly boiler check. Easy to organise the visit on the phone. Engineer arrived on time, was friendly and swift. Satisfied overall, would use them again next year.(disclaimer: they offered a £5 discount if I wrote a review, but didn't specify that the review had to be positive)
Tom Line
16:13 06 Oct 22
Great service - final cost less than original quote due to efficiency of their work - highly recommended!
stecole1
12:39 03 Oct 22
Staff were polite and courteous when taking my call, and after a brief conversation, suggested an engineer to visit to troubleshoot my problem. I received an email and text the day before the appointment, and the engineer arrived bang on time. He (George) was polite, courteous and professional; he explained his work and his conclusions, and the suggested remedial works. I was advised that a quotation would be emailed to me in due course, and it arrived the day after. The cost of the work was in line with other companies. Overall, a good customer experience.
Bernard Fanning
16:20 26 Sep 22
Great efficient and knowledgable tradesman. Would definitely use again.
s q
20:28 21 Sep 22
Quick and professional. Tidied up after. Good service and easy.
Frank Wang
09:06 12 Sep 22
24h service and fast response , i'm happy with service
Natasha
14:23 27 Aug 22
I hired Ry to do leak tracing and could not be happier with their help. Jamie was professional, knowledgable and got the leak sorted quickly. He clearly explained what the problem was and gave me all the reassurance I needed at a very stressful time. Besides that, Stephanie was very responsive to my emails when arranging everything. All in all a great company.
Sarah Selwood
13:53 18 Aug 22
Just used RY Group to change my tap in the kitchen.Pipes needed changing also. Great job, really helpful & polite plumber and carried out within the hour & cleared up after. Would recommend.
Rolant Glyn
13:46 18 Aug 22
Great service, friendly team. Will definitely use again.
Lara
17:34 16 Aug 22
Everyone I dealt with from the initial contact to the plumber Danny who did the work was extremely professional and helpful. I was updated promptly on all activities involved with getting the job done. I would definitely use this company again as well as recommend them to others
Melani Lamont
11:20 12 Aug 22
I only have good things to say about RYGAS. Great support staff and fantastic staff on-site too. Friendly, knowledgeable, trustworthy and respectful.
Jane Kenny
19:20 10 Aug 22
Booked a boiler service. Professional, friendly & efficient from initial call to boiler service being carried out. Would highly recommend ++++
Ian Kibble
07:54 05 Aug 22
Great customer service in booking and setting up the service. The team are friendly, polite and professional. I have used them on a number of occasions now and would recommend them.
Edward Helm
15:07 04 Aug 22
Friendly, polite and professional. Very happy with the job done. No mess left. What more could you ask for?
Richard Lewis
13:21 04 Aug 22
Very friendly and efficient leak fix on a toilet by Danny. Would definitely recommend.
Geoff Sarbutts
14:16 02 Aug 22
Electrician (Mark G) arrived first thing in the morning. We are very pleased with his speed of work, and the way it was carried out. Very polite. Will use again.
Harri Lowther
10:11 16 Jul 22
Very good service, came on time, worked quickly efficiently and left everything clean and tidy. professional, high standard of work and very friendly would recommend
TO
12:19 12 Jul 22
Very happy to recommend the RyGroup. We have used their gas and electrical services a few times and they are always on time, professional and do a good job all round.
Tony Wei
18:49 07 Jul 22
Quick, reliant ale and efficient. My go to trader to fix any problems of my flat!
John Spink
17:24 06 Jul 22
Dan the engineer arrived at the arranged time and was polite and friendly. He carried out the boiler service professionally and left the area clean and tidy. Well pleased
Andrea Giavatto
15:40 30 Jun 22
I called Ry Group to replace a broken shower with a completely new model. They were quick to respond and booked an appointment within a couple of days. The plumber showed up on time and did an excellent job to replace the shower in about an hour. I will use their services again in the future.
Chris McGuire
15:00 30 Jun 22
John Mildred
12:15 27 Jun 22
Ry serviced my boiler and did the annual gas safety checks. The engineer was on time, polite and tidy. I've used Ry for many years and would recommend them.
Catherine Chan
19:00 09 Jun 22
Mark was very knowledgeable and passionate at his job, helped us fix a few LED lights to the ceiling. Would definitely recommend to anyone looking for an electrician
Emma Whitmarsh
11:19 08 Jun 22
Brilliant service from Ryan, George & the team installing a new boiler system in our loft. Was really impressed with them from quote to completion. Very friendly team, great craftsmanship, and speedy work. I also needed to speak to Ryan out of hours and he was incredibly kind and helpful. Highly recommend them & use 100% use again.
Robert Histon
14:10 06 Jun 22
Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler service carried out today.
D Hussain (Darni187)
11:37 04 Jun 22
I called this company for an emergency call out for my boiler. Engineer came spent 35mins on bolier then another 20mins in his car apparently ordering a Pressure release valve which he didn't carry with him.. was charged £174 but nothing was fixed they wanted another £145/£200 to replace a £20 valve with another visit which would be booked in on another day .. so I was left without hot water .. I feel ripped off by this company.. Also the engineer left his blue foot covers on the road outside my house and didn't even explain anything to my mother in law about what's going on now .. very unprofessional ..
Maria Adjepong
08:11 02 Jun 22
Happy with service. Very good tradespeople.
Jim F
15:54 01 Jun 22
Chris did an excellent job, very efficient, friendly and tidied up as well. Would not hesitate to recommend.
Lisa Nussbaumer
14:17 01 Jun 22
I've used this company for 7 years, they installed my boiler at my property and maintained it ever since. Lovely customer service and always reliable. Highly recommend.
tom gore
20:45 30 May 22
Used them for years. Reliable, good at what they do and easy to get hold of.
Justin Fisher
15:23 29 May 22
Organised, punctual and got on with it
Alastair Hoffmann
13:03 20 May 22
Replaced Kitchen tap. Work was done on time and on budget. Plumber was personable and easy to deal with. Recommended
Chris Dawson
15:28 19 May 22
RyGas have consistently helped me with both planned and unplanned works. Although they assisted initially with mainly Electrical issues I have since asked them whenever any plumbing or drains issues arises.
Alki Michael
05:53 17 May 22
Very good service, knowledgeable and experienced staff. Always clean & tidy and very polite.
James Hughes
16:25 13 May 22
Rygas were friendly, knowledgeable, professional and very responsive. They arrived within one hour of calling and diagnosed the water leak within an hour of arrival. Recommended.
Louise Kemp
13:23 13 May 22
Professional service. Replied quickly and arranged a visit for the following day. Great customer service and more than happy to be flexible with timings for visits etc.
Dawn Goodwin
13:07 13 May 22
Needed an urgent call-out to look at our boiler and the service was quick, friendly, charged as quoted and sorted same-day. Would highly recommend for the fantastic service and friendly team.
Martin Benson
14:49 12 May 22
I am a regular user of Rygas, I have found the service to be very professional .Rygas respond quickly to my request for any jobs I request to done.I can confidently recommend Rygas.
Patricia Hadfield
21:10 03 May 22
Will not be recommending this company.
Piergiorgio Mammone
17:23 16 Mar 22
Great service for an unvented hot water cylinder service!
bethany cullen
21:03 14 Mar 22
Roy Roy
17:34 22 Dec 21
Charged upfront for not diagnosing the problem with our boiler and they are now not providing quotes for a solution - having to shell out for another plumber to come round now
James Littlewood
18:03 13 Dec 21
Excellent service from Ry again. I have used them for many years for various plumbing and electrical issues and have always had a first class experience. I had an electrical issue late Friday night and called the out of hours emergency contact, who went out his way to have an electrician contact me to run through a small issue I had but needed some expertise. I received a call from the engineer within 10 minutes from an extremely helpful man, who took his time to fullt go through my issue and resolve. These kind of gestures show why I have used Ry for so many years and continue to recommend their work and professionalism!
Charlie Firman
15:45 08 Dec 21
We've had our boiler serviced by Ry Gas for the past couple years without an issue but this time they found a part was broken. Received the estimate for new part and had a couple questions, mostly about replacing the boiler all together, and now haven't heard from them despite following up, and they've just charged for the incomplete service.Engineer on the day also didn't explain the situation properly so we were expecting "a call from his boss to talk through options" (his words) which never happened. Bit of a shame as they're a local company who people recommend. The lady on the phone said they were busy but to not reply to emails is a bit odd.
Anna Macphie
18:56 09 Nov 21
Fantastic service from start to finish! I can't recommend Ry highly enough- they managed the work on my flat brilliantly- tracing and fixing multiple leaks, updating me regularly (I wasn't living in the flat), and were really helpful, understanding, and efficient throughout- thank you so much to Charlotte, Matt, and everyone else!
Andrew Carlin
09:27 22 Oct 21
Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR cert for my rental property. Thank you!
Carolina Cohen
20:28 09 Jul 21
Used Ry for my boiler service and gas certificate and they were absolutely brilliant. Exceptional service - on time, professional and really great customer care. Will definitely use them again - so pleased to find a company I can trust to do a great job. Thank you
Margaret Antonian
17:43 01 Jul 21
We recently used Ry to remove and replace a boiler.in our flat. The whole process was excellent from start to finish. The team were punctual, polite, tidy and professional. I received a phone call on the day and after the work was completed to check I was happy with the work. I would highly recommend Jason and his team, they were excellent.
Khalid Zalmay
17:11 01 Jun 21
Boiler broke down on a weekend, had them come out and the guy spent only 15 min to mis-diagnosed (PCB issue was told) it and needed further 2 visits to resolve due to the initial mis diagnosis. Called the boiler company on weekday and after 5 min conversation got a correct diagnosis and told to change the gas exchanger. Once they replaced that part - boiler worked perfectly. Initially told me they wouldn't charge for the additional visit but lied as the money was taken out. Contacted them 2x and still no call back or investigation.*Edit - After the review they did finally reach out and we were able to settle it and the admin issues that had occured - amended from 1/5 to 3/5. Shows that if a customer is unhappy they will follow up but only occured after this review was left.
Paul Hemmelhemstead
15:26 08 May 21
Nicola Eddison
15:04 04 Jan 21
Have personally used Ry for several maintenance issues ranging from drainage to electrical and they have always attended promptly. The tradesmen are always friendly, professional, the problem fixed and all at a reasonable cost.
Thomas Kane
11:00 03 Jan 21
Ry has undertaken many, many projects with us. The experience between our companies has meant I can take on anything I am not familiar with and request Ry to undertake a lot of other work on literally anything els within the building industry. It has meant hundreds of happy clients throughout London and Surrey. Thanks Ryteam for your rapid responses and issues being resolved.
Iain Podger
08:01 30 May 20
We have used them to service our Worcester Bosch boiler and for plumbing and guttering works.Every person at that company we have dealt with has been really good. office staff are polite and efficient. the engineers arrive right on time and are fully prepared for the job, know their stuff and do the work to a high standard. can't recommend them enough
Maria Griffiths
12:42 28 Feb 20
I highly recommend Rgygas; their staff behind the scenes and their contractors have proved to be very professional, courteous and experienced. Happy to recommend them.
Graham C
06:47 27 Feb 20
Used Rygas a number of times now and they’ve always done great work (the most important bit when it comes to messing with the plumbing in your house!), been quick to respond, friendly and pretty easy to deal with. Will definitely be using them again for future work.
Mark Palmer
21:38 26 Feb 20
Shane Johnston
20:46 26 Feb 20
I have used rygas many times and have been impressed with the professionalism of all staff. I would highly recommend their services to all as their work is to very high standards.
Declan Walsh
19:07 26 Feb 20
I have used Rygas a number of times & have always been impressed by their response time, level of customer service and their competitive pricing. It’s becoming increasingly difficult to find reliable tradesmen who provide any level of service at all so I wouldn’t hesitate to recommend these guys for anything you need!
alex day
16:07 26 Feb 20
We have used RyGas for several years with fantastic results after their visit. They are Reliable, professional with great customer care from start to finish. Their pricing is competitive and you receive great value for money. We struggled to find a reliable contractor to help with our many properties until we came across RyGas, RySparks, RyBuild and we haven't used anyone else since. They should change their name to "Ry-Liable"
Pietro Palladino
12:07 26 Feb 20
The guys at RyGas dealt with my issues efficiently and professionally. Would definitely recommend this to other people. A great service all round.
Ian Bruadar
08:20 26 Feb 20
Sorted my shower and tiling out efficiently and with transparency
Laura M
17:19 25 Feb 20
RyGas installed a boiler/central heating system in my flat. There had previously been nothing in place but two ancient gas heaters that couldn't be used, so it was quite an involved job, starting from scratch. They did a fantastic job from the moment they arrived, kept me informed the whole time and made sure I came home to a nice tidy place each day while the work was going on, and then a nice toastie place when the work was completed! RyGas/RySparks also did several plumbing and electrical jobs for me while the boiler work was going on, as I had a load of things that needed fixing or upgrading. Again, everything was carried out super efficiently and I'm really pleased with it all. I would highly recommend using RyGas. They are professional, friendly and provide an excellent service.
Nicki Cleaver
16:51 25 Feb 20
Dean Stewart
22:45 03 Dec 19
Excellent company. Sorted my plumbing issue quickly. Would recommend.
Christopher Wilkins
22:45 03 Dec 19
Great Service and after care. Highly Recommended!!!
Isabela Sousa
22:45 03 Dec 19
Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have hot water!!!The boys were very “consious” about tidying up after themselves.Thank you!
Muzaffar Butt
22:45 03 Dec 19
Zachary Brech
22:45 03 Dec 19
Turned up on time, very courteous, resolved the problem quickly
Tom D
22:45 03 Dec 19
Have used for a few electrical issues and also a boiler service. Always on time, very responsive and would recommend.
Clare Bate
22:45 03 Dec 19
Had a new boiler & power flush. From start to finish, RyGas is clearly a company that takes pride in its customer service. They were professional and on task from start to finish. The cost of the works was competitive and the fitter was absolutely lovely. I didn't even know he was there or had been in my home except for the fact that I had heating downstairs again! There really were no negatives, I was very pleased and would recommend.
Anja Stenbakken
15:29 24 Oct 19
Nadia Newman
14:47 10 Oct 19
Rygas came and gave a quote for replacing a downstairs very old toilet and replacement of taps and a click clack plug hole. We received the quote quickly. We also had asked 2 other companies to come and review. Jason rang up and asked me if I had received the quote. At the time my husband was very hesitant as he was concerned that in replacing this toilet would lead to it jutting out further in a very tight space. Jason reassured me that they would do their best to source a suitable toilet which they did.Frankie came to do the work and did an amazing job, was cheerful, hardworking and conscientious and we are delighted with the finished product!I would also like to thank the office staff for helping to source suitable products. I would have no hesitation in recommending this company. A big thank you!
Tim Wright
09:49 10 Oct 19
Extremely professional from start to finish. Electrician was prompt and friendly, made sure we were aware of everything he was doing and raised any issues immediately. Work was carried out to a high standard and he left the place spotless.
Denis
10:34 10 Sep 19
The RyGas team is professional, friendly and responsive. Their gas boiler maintenance and service engineers are highly efficient and punctual. A first class operation and a pleasure to deal with.
Jairo Ochoa
21:18 30 Jul 19
Adam
12:42 30 Apr 19
Called in RyGas to rewire electrics in my property. Service, work and price were excellent. Would highly recommend this company.
Ajaz Ahmed
00:29 08 Jun 18
Kirk Ritchie
14:54 20 Sep 17
Called them out as had an issue with heating. They were quick, clean and most important they sorted out my issue so happy wife and not stressed dad.
Peter Calligeris
13:20 19 Sep 17
Excellent service, the plumber came within half hour of my call and the job was completed within the next hour at a sensible rate. Will be using and recommending there services in the future. Thanks again
Spencer Brady
09:39 19 Sep 17
I can highly recommend Rygas. Excellent service from start to finish. Professional, On time and good value. They fixed my boiler, and looked at some plumbing work I needed too. Bravo
Google Rating
4.7
Based on 152 reviews
Ry
4.7
Justin Allison
17:27 20 Mar 23
Friendly professional service with regards to boiler call-out. Thank you
Aria Butterwick
16:59 18 Mar 23
We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again!
Colin Paterson
19:46 17 Mar 23
The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie.
Dennis Reinhardt
15:23 15 Mar 23
Isabel MacLennan
15:54 14 Mar 23
Ry were punctual, professional and completed both the boiler and cooker safety checks in the agreed time. I recommend their service.
Jackie Harris
08:27 13 Mar 23
RY were very helpful and efficient. They turned up and sourced the leak and repaired it.
Daniel Terry
11:19 09 Mar 23
Quick, polite, professional.
Michael Coombes
15:22 08 Mar 23
Excellent service from the first call with the receptionist, the engineer Tom and the gas fitter Billy. Everything explained and up and running the same day. No mess and everyone polite, professional and helpful. Can't fault them.
Maya Ravi
17:17 06 Mar 23
The job was for the trace and fix of a leak and we were worried that it would be a huge job of ripping up bathroom tiles, but luckily Paul was able to identify where the leak was coming from, by taking off the bathroom panel, advise on the issue and fixed it within two hours - much to our relief. He was friendly, worked quickly and cleaned up afterwards - really happy to have contacted Ry Group and would do so again!
Dan C
19:41 02 Mar 23
Easy to arrange a plumber. Stephanie was polite and helpful over email and the phone.James the plumber was very friendly and knowledgeable, identifying the source of the leak quickly.Unfortunately it was too late in the day to repair said leak. Hoping Ry can return asap.
Geoff Patterson
05:45 01 Mar 23
Excellent service from all staff. Very knowledgeable engineer, friendly and willing to explain what he was doing and end result. Left working area spotless. Would definitely recommend
Victor Garrick
19:00 27 Feb 23
Mathew(plumber)arrived promptly, was very pleasant, efficient & knowledgeable. A fantastic job, well done.The bill was expensive though. Having said that, I was very pleased with the entire process. To reiterate. Mathew is a credit & asset to your organisation!
Colin Almeida
18:47 21 Feb 23
This is now the 2nd time I have used this South London based Gas engineers group. I had seen the bright Orange vans and had decided to give them a try as BG were getting too expensive.They are always polite and helful right from the first call into the office to book in the gas engineer, through to the troubleshooting and rectifying the fault.
Fiona O'Reilly
18:50 20 Feb 23
Prompt and helpful service from Tyrone who arrived on time and was great to deal with. Would definitely use RyGas again..
Caroline Anderson
11:59 18 Feb 23
Ryan, the owner of this company, was extremely knowledgable, polite and the service his company offered was excellent and prompt.
Karen Melling
08:19 17 Feb 23
Ry Group were recommended to me after a previous bathroom fitter left me with two major issues. They have done an amazing job. Communication is good. The engineer that came was friendly, courteous, tidy and always on time. I wouldn't hesitate to use this company again and recommend them to others.
Malcolm Larkins
14:32 09 Feb 23
I have used Ry for several years and have always found their engineers to be professional, courteous and knowledgable. Would recommend them.
Dan Cullingham
21:05 08 Feb 23
Really good service. Reasonable price, good communication and they resolved our leaky pressure valve very quickly with no mess and a really nice plumber who came exactly when he said he would
Lou
14:24 31 Jan 23
Third time using RY Group.Re position of radiators excellent job doneHighly recommended companyMany Thanks
sonny
12:03 30 Jan 23
Just had there driver in Wimbledon causing rd rage
TIM LONG
15:21 27 Jan 23
I have used RyGas several times, & they are always excellent. Very efficient for bookings & invoicing, & very friendly & skilled workers.
Rosa Valcarcel
18:13 26 Jan 23
Boiler error; condense pipe blockage. Profesional puntual quick response. Great job
dave butler
10:45 23 Jan 23
R
07:04 20 Jan 23
Our kitchen extractor hood needed replacement, so we had called Ry. Their engineer arrived and claimed that the brand new hood was broken. So, we had to order a replacement. We arranged another engineer to carry out the job, who failed to turn up on the day of the appointment saying that there was childcare issue. He finally arrived the following day to carry out the work, we were disappointed when he said that he doesn’t have the necessary equipment to fix the hood. And, this was after reminding the office twice to ask the engineer to bring the right tools! Then he came the following day, the job was finally done. However, they charged us in error for a second day’s job too. They didn’t even try to confirm the figure with us by phone, just emailed an invoice and charged our card that they has stored the details of when we had used them on a separate occasion without our knowledge!When we realised that they had double charged us, we phoned their office. The receptionist kept saying that she will call us back , but she never did. We had to chase the refund. Which we finally received but after chasing them for about a week.They also don’t accept bank transfer payments but only card payments, which is a hassle, as not everyone is comfortable paying over the phone, especially as they store your card details, for instance, they did, in our case.Update: We thought of giving them another chance, we called them again their plumbing in January 2023 to fix our cracked bath, they didn't stay true to the quote, the bath was not exactly how we wanted, we were not asked about if we were happy with it, unsatisfactory work, the bath was still leaking, they visited again, fixed it, so it is not leaking in our kitchen now, however, it still has problem with leaks, it leaks on the bathroom floor itself.
Justin Newton
20:38 13 Jan 23
No complaints about the quality of work, tidiness, punctuality etc. but there were some negatives. In particular (1) RyGas reserve the right to charge a 50% cancellation charge if you do not cancel within 24 hours, however they only notified me of the planned arrival time of the engineer at 7PM the evening before via email which was less than 24 hours from the appointment time; (2) I was charged significantly more than quoted for the job, which was disappointing given that the engineer didn't know how to do the job initially and needed to "phone a friend" to figure out what to do, so claiming the job took longer than expected seems unreasonable - I resent paying for someone to learn on the job; (3) the engineer took away the old tap without asking what I wanted to do with this - as it happened it was a new tap which had only been installed as a temporary replacement to the original tap which had broken so I am down £100 on a perfectly good tap and charged 50% more than I expected for a simple job.Uodate: In fairness to Ry group they did contact me after this review was published and credited me back so that I was charged the price originally quoted. I appreciated the response and have uprated accordingly
Radhika
00:35 13 Jan 23
Thanks for getting to the job so quickly!
Luca De Simone
11:02 11 Jan 23
Tom L
16:14 10 Jan 23
RyGroup are very efficient and well organised. Their operatives were friendly and knowledgeable, and gave clear advice. The jobs were completed quickly and they cleared up afterwards. I am happy to recommend!
Reg
16:37 09 Jan 23
I phoned Rygas at 8:30 a.m. and by 11:30 a.m. the problem had been sorted. Thanks to Tyrone, we had hot water and heating. He was very friendly and did an excellent job.Super efficient!
Phil Baxter
10:50 07 Jan 23
This is the second time I have used Ry, previously for gas plumbing, this time for central heating electrics and on both occasions their service and workmanship has been excellent.
Fiona Patton
07:17 07 Jan 23
RyGas saved us once again. Their phone lines are manned by extremely proficient and helpful staff, who immediately put you at ease & do their best to sort out quick appointments / solutions. On this occasion a plumber materialised faster than expected, despite it being a Bank Holiday, & we received the usual courtesey call/s to inform / update us. Operatives always try to work quickly & efficiently & they don't dilly dally to up the charges, which some unreliables unfortunately do. RyGas are reliable. They explain their charges up front and on each visit, we have encountered very personable, well trained and competent staff. I am happy to recommend RyGas to others.
D L
15:30 01 Jan 23
Ryan and his team deserve top marks for their outstanding work on the complete refurbishment of our flat in Richmond.They installed new wiring, plumbing, heating and flooring; fitted a new boiler, bathroom, kitchen, doors and cupboards; in addition they did all the plastering and painting.All the team members were extremely professional, friendly and punctiliously tidy. Ryan’s leadership was highly efficient and enhanced by his proactive ability to suggest practical and creative solutions.Highly recommended – I would certainly call on Ryan and his team again.
Eoin Duffy
15:51 25 Dec 22
Great service had our thermostat fixed quickly and our radiators pumping out heat
Stephen Blair
07:47 23 Dec 22
I have used Rygas for years and most recently for gas boiler service. Always excellent.
Claire Underwood
17:51 22 Dec 22
Punctual, polite and got the job done. Thanks.
Katie Louise
08:49 21 Dec 22
Ben was great, super easy going, got the job done efficiently! Brilliant customer service and great communication! 🙂
Ellen Larkin
15:26 20 Dec 22
We had a plumber from the Ry Group come round to do some small jobs, disconnecting a gas heater and oven and adding a pipe fitting for washing machine and dishwasher and were happy with the outcome. Given we had recently moved into an old property which needs a fair bit of work we thought we’d ask for a quote to fit a shower pump to help with low water pressure as didn’t want to do anything major given we’d be ripping the whole bathroom out in due course. We then had 2 engineers (there for the other jobs) take a look at the work required and where to install the pump.When the engineer (different one) came round to fit the pump said it couldn't be fitted to the hot water cylinder and installed it next to the open vent in the attic. Once installed on running the shower and other taps in the house that had previously worked fine there was now spurting and alternating low pressure due to air being sucked in. As a solution the engineer came round again a few days later (with an additional charge) to fit some pipes to try and remove the air before it came into the pump. This initially made a marginal improvement but after a couple of weeks it left the pump struggling and again periodically shutting on and off.We decided to get a second opinion from a different plumber who came round and wasn't impressed with the work that was carried out. Feedback was that it looked like a DIY job and would never have worked. Additionally based on the pump manufacturer's instructions it states for the pump to be installed within 5m of the hot water cylinder which it has not. It also states it needs to be taken directly off the cylinder, but instead has been taken off the open vent. Due to the distance between the pump and cylinder, it is running dry when used as the water cannot keep up with the pump.We gave this feedback to Ry Group who tried to imply it was our decision to cite the pump where it was put. When they reluctantly sent the senior engineer around (which they offered without a call out charge which was a minimum I'd expect for close to £1k for something that didn't work) he also said wouldn't work where it was. We then asked for it to be correctly installed which then triggered another quote for £500-600. Given this was to rectify a problem of their making I said it seems only fair that we cover any new materials required but felt labour shouldn't be charged again given the work we'd previously paid for was ultimately pointless and should never have been done. To this we never heard back.We regret we used this company to begin with given the complete waste of money, however, the one positive take away from this is that we’ve found a great plumbing company in the meantime who we know can get the job done and done correctly without any issues.
Gillian Wong
15:45 19 Dec 22
I've used Ry Group for several different tasks in my house. They are always helpful, pleasant and efficient. Would recommend them.
Sonia Kerslake
08:17 16 Dec 22
Great service. From initial phone call, Dan G came out, diagnosed the problem and then fixed the leaking pipe. This was all completed within 3 hrs. Dan was very professional and was explaining what he was doing as he was fixing my boiler.Will highly recommend.
Patrick Gosling
17:59 13 Dec 22
Swift and efficient - Trusted Tradesmen they certainly are 👍
Caroline G
16:45 12 Dec 22
Dan was very professional and helpful. The boiler service went well. I would recommend.
Ian McDonald
14:57 12 Dec 22
A rapid response dealt with efficiently and cleanly by Jamie. No fuss, no drama and would recommend.
Diane Popovic
17:32 08 Dec 22
Yet again my go to company. Fast efficient and effective service. Respectful and friendly engineers . Knowledgeable and informative. I trust them 100% and they charge fairly and reasonably. One company for all my needs and I will never go elsewhere.
Danstie Danstie
16:42 08 Dec 22
Great service every time. Thank you!
Jay Andrew
13:43 08 Dec 22
Ry group provided an excellent service installing our thermostat and making the required wiring alterations. The booking process was really easy and they provided very good customer service over the phone. Would highly recommend.
Becky Hughes
15:57 07 Dec 22
We have used Rygas to manage our plumbing and electrical needs at our two properties for years and have always found them helpful and very friendly.
Sue Presland
08:13 07 Dec 22
I always use RyGroup. Highly recommend.
Saira Hussain
16:31 02 Dec 22
Sam Eads
16:23 28 Nov 22
Fix to faulty underfloor heating - professional and courteous throughout with the fault identified and repaired on the first visit. Highly recommended and many thanks.
Hannah Heise
09:49 28 Nov 22
Dan was very friendly and quickly was able to fix our radiator. While he was around he also offered advice on a few other questions we asked him which was very appreciated. Quick and reliable service, will use again!
William Apps
12:29 24 Nov 22
Professional team, fast response and reasonable price. Really happy with their service.
Ken Fung
10:20 21 Nov 22
Not the cheapest but was able to book an appointment within 2 working days. Engineer arrived on time and able to find the issue efficiently.
Sergio Alves
18:07 18 Nov 22
5 star definitely recommend and will use again in future jobs required
Andrew Coop
13:22 17 Nov 22
Repaired my boiler and sewerage drainage pipes. Quick, efficient service, fairly priced, good comms too.
Brooke Miranda
17:18 16 Nov 22
Marvellous job! I am so please I chose Ry Group. They are professional, honest, conscientious, and really know their stuff. Before I found them I just got negative responses from other companies but Ry Group are to be admired and I would honestly recommend them if you are looking for plumbing / gas help in SW London.
Gareth McCarter
14:50 15 Nov 22
Very reliable.
Lewis Jamieson
12:00 11 Nov 22
Easy to work with. Worked out the problem with me in advance, arrived on time, kept me updated on the work and left everything in order. A good experience and good work.
simon suen
10:48 08 Nov 22
very good service.
mike irwin
11:37 05 Nov 22
Got a booked in quickly, found the problem and were friendly.
Jan Harvey
17:53 04 Nov 22
ProfessionalEfficientTidyLovely guy
Kieran Nagi
16:19 03 Nov 22
Great customer service.... professional, on time and completed to good standard.
Steve Hall
12:50 03 Nov 22
Quick and efficient work done by our plumber. Nothing but positive things to say.
Kate Garbett
08:11 28 Oct 22
I have used Ry Group for two separate plumbing jobs, over two months. Both times they have been efficient, polite and solved the problem quickly. Highly recommend.
Jacob Papineau
13:46 27 Oct 22
An excellent, professional, prompt, tidy and considerate service, from making arrangements and providing a quote through to carrying out the works exactly as intended and for the price quoted.
Chetan Modi
14:44 21 Oct 22
Extremely efficient service for blocked drains. Came at agreed time, cleared out the blockage and also cleaned up the manhole and the toilet causing the problems. Very polite and friendly, and happy to show me everything along the way for my own future reference. Very happy
Geoff Michel
12:29 19 Oct 22
Clear explanation of what the problems are and what the alternatives could be. Quick polite service and transparent pricing.
Garry Chow
07:50 17 Oct 22
Arrived promptly, carried out the work with no fuss. Polite and good communications throughout, would use again
Sylwia Marta Biernat-Greedharry
16:19 14 Oct 22
Ry reacted very promptly to my message via check a trade and gave me call. They have send contractor as soon as they could and after we have agreed on price, they have ordered parts and booked for job to be done. Communication was great! Gentleman was very professional and polite, job done quickly and even cleaned 🧹 nicely after. I received mini training, plenty of advice and even help with bleeding my radiator. Would definitely recommend to anyone. 5*
Claire Dimond
08:07 14 Oct 22
Great customer service, very efficient and high quality work. Thank you
Hiran M
20:33 12 Oct 22
Fast and Reliable, Great service Ry Group Team
Charlene Wong
11:58 12 Oct 22
Ry attended on Friday 7 Oct. Efficient, professional service and good communication with customers. Plumber turned up very promptly for shower valve installation.
Alfred
09:39 10 Oct 22
Did a yearly boiler check. Easy to organise the visit on the phone. Engineer arrived on time, was friendly and swift. Satisfied overall, would use them again next year.(disclaimer: they offered a £5 discount if I wrote a review, but didn't specify that the review had to be positive)
Tom Line
16:13 06 Oct 22
Great service - final cost less than original quote due to efficiency of their work - highly recommended!
stecole1
12:39 03 Oct 22
Staff were polite and courteous when taking my call, and after a brief conversation, suggested an engineer to visit to troubleshoot my problem. I received an email and text the day before the appointment, and the engineer arrived bang on time. He (George) was polite, courteous and professional; he explained his work and his conclusions, and the suggested remedial works. I was advised that a quotation would be emailed to me in due course, and it arrived the day after. The cost of the work was in line with other companies. Overall, a good customer experience.
Bernard Fanning
16:20 26 Sep 22
Great efficient and knowledgable tradesman. Would definitely use again.
s q
20:28 21 Sep 22
Quick and professional. Tidied up after. Good service and easy.
Frank Wang
09:06 12 Sep 22
24h service and fast response , i'm happy with service
Natasha
14:23 27 Aug 22
I hired Ry to do leak tracing and could not be happier with their help. Jamie was professional, knowledgable and got the leak sorted quickly. He clearly explained what the problem was and gave me all the reassurance I needed at a very stressful time. Besides that, Stephanie was very responsive to my emails when arranging everything. All in all a great company.
Sarah Selwood
13:53 18 Aug 22
Just used RY Group to change my tap in the kitchen.Pipes needed changing also. Great job, really helpful & polite plumber and carried out within the hour & cleared up after. Would recommend.
Rolant Glyn
13:46 18 Aug 22
Great service, friendly team. Will definitely use again.
Lara
17:34 16 Aug 22
Everyone I dealt with from the initial contact to the plumber Danny who did the work was extremely professional and helpful. I was updated promptly on all activities involved with getting the job done. I would definitely use this company again as well as recommend them to others
Melani Lamont
11:20 12 Aug 22
I only have good things to say about RYGAS. Great support staff and fantastic staff on-site too. Friendly, knowledgeable, trustworthy and respectful.
Jane Kenny
19:20 10 Aug 22
Booked a boiler service. Professional, friendly & efficient from initial call to boiler service being carried out. Would highly recommend ++++
Ian Kibble
07:54 05 Aug 22
Great customer service in booking and setting up the service. The team are friendly, polite and professional. I have used them on a number of occasions now and would recommend them.
Edward Helm
15:07 04 Aug 22
Friendly, polite and professional. Very happy with the job done. No mess left. What more could you ask for?
Richard Lewis
13:21 04 Aug 22
Very friendly and efficient leak fix on a toilet by Danny. Would definitely recommend.
Geoff Sarbutts
14:16 02 Aug 22
Electrician (Mark G) arrived first thing in the morning. We are very pleased with his speed of work, and the way it was carried out. Very polite. Will use again.
Harri Lowther
10:11 16 Jul 22
Very good service, came on time, worked quickly efficiently and left everything clean and tidy. professional, high standard of work and very friendly would recommend
TO
12:19 12 Jul 22
Very happy to recommend the RyGroup. We have used their gas and electrical services a few times and they are always on time, professional and do a good job all round.
Tony Wei
18:49 07 Jul 22
Quick, reliant ale and efficient. My go to trader to fix any problems of my flat!
John Spink
17:24 06 Jul 22
Dan the engineer arrived at the arranged time and was polite and friendly. He carried out the boiler service professionally and left the area clean and tidy. Well pleased
Andrea Giavatto
15:40 30 Jun 22
I called Ry Group to replace a broken shower with a completely new model. They were quick to respond and booked an appointment within a couple of days. The plumber showed up on time and did an excellent job to replace the shower in about an hour. I will use their services again in the future.
Chris McGuire
15:00 30 Jun 22
John Mildred
12:15 27 Jun 22
Ry serviced my boiler and did the annual gas safety checks. The engineer was on time, polite and tidy. I've used Ry for many years and would recommend them.
Catherine Chan
19:00 09 Jun 22
Mark was very knowledgeable and passionate at his job, helped us fix a few LED lights to the ceiling. Would definitely recommend to anyone looking for an electrician
Emma Whitmarsh
11:19 08 Jun 22
Brilliant service from Ryan, George & the team installing a new boiler system in our loft. Was really impressed with them from quote to completion. Very friendly team, great craftsmanship, and speedy work. I also needed to speak to Ryan out of hours and he was incredibly kind and helpful. Highly recommend them & use 100% use again.
Robert Histon
14:10 06 Jun 22
Very prompt, clean, efficient and reasonably priced service. Gas fire and boiler service carried out today.
D Hussain (Darni187)
11:37 04 Jun 22
I called this company for an emergency call out for my boiler. Engineer came spent 35mins on bolier then another 20mins in his car apparently ordering a Pressure release valve which he didn't carry with him.. was charged £174 but nothing was fixed they wanted another £145/£200 to replace a £20 valve with another visit which would be booked in on another day .. so I was left without hot water .. I feel ripped off by this company.. Also the engineer left his blue foot covers on the road outside my house and didn't even explain anything to my mother in law about what's going on now .. very unprofessional ..
Maria Adjepong
08:11 02 Jun 22
Happy with service. Very good tradespeople.
Jim F
15:54 01 Jun 22
Chris did an excellent job, very efficient, friendly and tidied up as well. Would not hesitate to recommend.
Lisa Nussbaumer
14:17 01 Jun 22
I've used this company for 7 years, they installed my boiler at my property and maintained it ever since. Lovely customer service and always reliable. Highly recommend.
tom gore
20:45 30 May 22
Used them for years. Reliable, good at what they do and easy to get hold of.
Justin Fisher
15:23 29 May 22
Organised, punctual and got on with it
Alastair Hoffmann
13:03 20 May 22
Replaced Kitchen tap. Work was done on time and on budget. Plumber was personable and easy to deal with. Recommended
Chris Dawson
15:28 19 May 22
RyGas have consistently helped me with both planned and unplanned works. Although they assisted initially with mainly Electrical issues I have since asked them whenever any plumbing or drains issues arises.
Alki Michael
05:53 17 May 22
Very good service, knowledgeable and experienced staff. Always clean & tidy and very polite.
James Hughes
16:25 13 May 22
Rygas were friendly, knowledgeable, professional and very responsive. They arrived within one hour of calling and diagnosed the water leak within an hour of arrival. Recommended.
Louise Kemp
13:23 13 May 22
Professional service. Replied quickly and arranged a visit for the following day. Great customer service and more than happy to be flexible with timings for visits etc.
Dawn Goodwin
13:07 13 May 22
Needed an urgent call-out to look at our boiler and the service was quick, friendly, charged as quoted and sorted same-day. Would highly recommend for the fantastic service and friendly team.
Martin Benson
14:49 12 May 22
I am a regular user of Rygas, I have found the service to be very professional .Rygas respond quickly to my request for any jobs I request to done.I can confidently recommend Rygas.
Patricia Hadfield
21:10 03 May 22
Will not be recommending this company.
Piergiorgio Mammone
17:23 16 Mar 22
Great service for an unvented hot water cylinder service!
bethany cullen
21:03 14 Mar 22
Roy Roy
17:34 22 Dec 21
Charged upfront for not diagnosing the problem with our boiler and they are now not providing quotes for a solution - having to shell out for another plumber to come round now
James Littlewood
18:03 13 Dec 21
Excellent service from Ry again. I have used them for many years for various plumbing and electrical issues and have always had a first class experience. I had an electrical issue late Friday night and called the out of hours emergency contact, who went out his way to have an electrician contact me to run through a small issue I had but needed some expertise. I received a call from the engineer within 10 minutes from an extremely helpful man, who took his time to fullt go through my issue and resolve. These kind of gestures show why I have used Ry for so many years and continue to recommend their work and professionalism!
Charlie Firman
15:45 08 Dec 21
We've had our boiler serviced by Ry Gas for the past couple years without an issue but this time they found a part was broken. Received the estimate for new part and had a couple questions, mostly about replacing the boiler all together, and now haven't heard from them despite following up, and they've just charged for the incomplete service.Engineer on the day also didn't explain the situation properly so we were expecting "a call from his boss to talk through options" (his words) which never happened. Bit of a shame as they're a local company who people recommend. The lady on the phone said they were busy but to not reply to emails is a bit odd.
Anna Macphie
18:56 09 Nov 21
Fantastic service from start to finish! I can't recommend Ry highly enough- they managed the work on my flat brilliantly- tracing and fixing multiple leaks, updating me regularly (I wasn't living in the flat), and were really helpful, understanding, and efficient throughout- thank you so much to Charlotte, Matt, and everyone else!
Andrew Carlin
09:27 22 Oct 21
Such a pleasure dealing with Sarah at Ry. They conducted a Gas Safety and EICR cert for my rental property. Thank you!
Carolina Cohen
20:28 09 Jul 21
Used Ry for my boiler service and gas certificate and they were absolutely brilliant. Exceptional service - on time, professional and really great customer care. Will definitely use them again - so pleased to find a company I can trust to do a great job. Thank you
Margaret Antonian
17:43 01 Jul 21
We recently used Ry to remove and replace a boiler.in our flat. The whole process was excellent from start to finish. The team were punctual, polite, tidy and professional. I received a phone call on the day and after the work was completed to check I was happy with the work. I would highly recommend Jason and his team, they were excellent.
Khalid Zalmay
17:11 01 Jun 21
Boiler broke down on a weekend, had them come out and the guy spent only 15 min to mis-diagnosed (PCB issue was told) it and needed further 2 visits to resolve due to the initial mis diagnosis. Called the boiler company on weekday and after 5 min conversation got a correct diagnosis and told to change the gas exchanger. Once they replaced that part - boiler worked perfectly. Initially told me they wouldn't charge for the additional visit but lied as the money was taken out. Contacted them 2x and still no call back or investigation.*Edit - After the review they did finally reach out and we were able to settle it and the admin issues that had occured - amended from 1/5 to 3/5. Shows that if a customer is unhappy they will follow up but only occured after this review was left.
Paul Hemmelhemstead
15:26 08 May 21
Nicola Eddison
15:04 04 Jan 21
Have personally used Ry for several maintenance issues ranging from drainage to electrical and they have always attended promptly. The tradesmen are always friendly, professional, the problem fixed and all at a reasonable cost.
Thomas Kane
11:00 03 Jan 21
Ry has undertaken many, many projects with us. The experience between our companies has meant I can take on anything I am not familiar with and request Ry to undertake a lot of other work on literally anything els within the building industry. It has meant hundreds of happy clients throughout London and Surrey. Thanks Ryteam for your rapid responses and issues being resolved.
Iain Podger
08:01 30 May 20
We have used them to service our Worcester Bosch boiler and for plumbing and guttering works.Every person at that company we have dealt with has been really good. office staff are polite and efficient. the engineers arrive right on time and are fully prepared for the job, know their stuff and do the work to a high standard. can't recommend them enough
Maria Griffiths
12:42 28 Feb 20
I highly recommend Rgygas; their staff behind the scenes and their contractors have proved to be very professional, courteous and experienced. Happy to recommend them.
Graham C
06:47 27 Feb 20
Used Rygas a number of times now and they’ve always done great work (the most important bit when it comes to messing with the plumbing in your house!), been quick to respond, friendly and pretty easy to deal with. Will definitely be using them again for future work.
Mark Palmer
21:38 26 Feb 20
Shane Johnston
20:46 26 Feb 20
I have used rygas many times and have been impressed with the professionalism of all staff. I would highly recommend their services to all as their work is to very high standards.
Declan Walsh
19:07 26 Feb 20
I have used Rygas a number of times & have always been impressed by their response time, level of customer service and their competitive pricing. It’s becoming increasingly difficult to find reliable tradesmen who provide any level of service at all so I wouldn’t hesitate to recommend these guys for anything you need!
alex day
16:07 26 Feb 20
We have used RyGas for several years with fantastic results after their visit. They are Reliable, professional with great customer care from start to finish. Their pricing is competitive and you receive great value for money. We struggled to find a reliable contractor to help with our many properties until we came across RyGas, RySparks, RyBuild and we haven't used anyone else since. They should change their name to "Ry-Liable"
Pietro Palladino
12:07 26 Feb 20
The guys at RyGas dealt with my issues efficiently and professionally. Would definitely recommend this to other people. A great service all round.
Ian Bruadar
08:20 26 Feb 20
Sorted my shower and tiling out efficiently and with transparency
Laura M
17:19 25 Feb 20
RyGas installed a boiler/central heating system in my flat. There had previously been nothing in place but two ancient gas heaters that couldn't be used, so it was quite an involved job, starting from scratch. They did a fantastic job from the moment they arrived, kept me informed the whole time and made sure I came home to a nice tidy place each day while the work was going on, and then a nice toastie place when the work was completed! RyGas/RySparks also did several plumbing and electrical jobs for me while the boiler work was going on, as I had a load of things that needed fixing or upgrading. Again, everything was carried out super efficiently and I'm really pleased with it all. I would highly recommend using RyGas. They are professional, friendly and provide an excellent service.
Nicki Cleaver
16:51 25 Feb 20
Dean Stewart
22:45 03 Dec 19
Excellent company. Sorted my plumbing issue quickly. Would recommend.
Christopher Wilkins
22:45 03 Dec 19
Great Service and after care. Highly Recommended!!!
Isabela Sousa
22:45 03 Dec 19
Excellent serviceTalked me through what was going on!Fixed my Bolier!I now have hot water!!!The boys were very “consious” about tidying up after themselves.Thank you!
Muzaffar Butt
22:45 03 Dec 19
Zachary Brech
22:45 03 Dec 19
Turned up on time, very courteous, resolved the problem quickly
Tom D
22:45 03 Dec 19
Have used for a few electrical issues and also a boiler service. Always on time, very responsive and would recommend.
Clare Bate
22:45 03 Dec 19
Had a new boiler & power flush. From start to finish, RyGas is clearly a company that takes pride in its customer service. They were professional and on task from start to finish. The cost of the works was competitive and the fitter was absolutely lovely. I didn't even know he was there or had been in my home except for the fact that I had heating downstairs again! There really were no negatives, I was very pleased and would recommend.
Anja Stenbakken
15:29 24 Oct 19
Nadia Newman
14:47 10 Oct 19
Rygas came and gave a quote for replacing a downstairs very old toilet and replacement of taps and a click clack plug hole. We received the quote quickly. We also had asked 2 other companies to come and review. Jason rang up and asked me if I had received the quote. At the time my husband was very hesitant as he was concerned that in replacing this toilet would lead to it jutting out further in a very tight space. Jason reassured me that they would do their best to source a suitable toilet which they did.Frankie came to do the work and did an amazing job, was cheerful, hardworking and conscientious and we are delighted with the finished product!I would also like to thank the office staff for helping to source suitable products. I would have no hesitation in recommending this company. A big thank you!
Tim Wright
09:49 10 Oct 19
Extremely professional from start to finish. Electrician was prompt and friendly, made sure we were aware of everything he was doing and raised any issues immediately. Work was carried out to a high standard and he left the place spotless.
Denis
10:34 10 Sep 19
The RyGas team is professional, friendly and responsive. Their gas boiler maintenance and service engineers are highly efficient and punctual. A first class operation and a pleasure to deal with.
Jairo Ochoa
21:18 30 Jul 19
Adam
12:42 30 Apr 19
Called in RyGas to rewire electrics in my property. Service, work and price were excellent. Would highly recommend this company.
Ajaz Ahmed
00:29 08 Jun 18
Kirk Ritchie
14:54 20 Sep 17
Called them out as had an issue with heating. They were quick, clean and most important they sorted out my issue so happy wife and not stressed dad.
Peter Calligeris
13:20 19 Sep 17
Excellent service, the plumber came within half hour of my call and the job was completed within the next hour at a sensible rate. Will be using and recommending there services in the future. Thanks again
Spencer Brady
09:39 19 Sep 17
I can highly recommend Rygas. Excellent service from start to finish. Professional, On time and good value. They fixed my boiler, and looked at some plumbing work I needed too. Bravo
Friendly professional service with regards to boiler call-out. Thank you
Justin Allison
17:27 20 Mar 23
We had James come round for an emergency heating issue. Brilliant all round. Very friendly! Offered to use boot covers and was considerate of the property. Explained everything to use I a really clear way! We felt he was honest. Will 100% use again!
Aria Butterwick
16:59 18 Mar 23
The engineer, Jamie, was polite, professional and efficient. Really helpful, on time, completed work, great manner. Would definitely recommend Ry and Jamie.
Colin Paterson
19:46 17 Mar 23
Ry were punctual, professional and completed both the boiler and cooker safety checks in the agreed time. I recommend their service.
Isabel MacLennan
15:54 14 Mar 23
RY were very helpful and efficient. They turned up and sourced the leak and repaired it.
Jackie Harris
08:27 13 Mar 23
Quick, polite, professional.
Daniel Terry
11:19 09 Mar 23
Excellent service from the first call with the receptionist, the engineer Tom and the gas fitter Billy. Everything explained and up and running the same day. No mess and everyone polite, professional and helpful. Can't fault them.
Michael Coombes
15:22 08 Mar 23
The job was for the trace and fix of a leak and we were worried that it would be a huge job of ripping up bathroom tiles, but luckily Paul was able to identify where the leak was coming from, by taking off the bathroom panel, advise on the issue and fixed it within two hours - much to our relief. He was friendly, worked quickly and cleaned up afterwards - really happy to have contacted Ry Group and would do so again!